W Chicago - City Center

The Friday night serving staff was really excellent. I didn't catch her name, but she had a blond ponytail and a Russian/Ukrainian accent. I couldn't believe that when I came down for Saturday morning breakfast, she was working again already!

The rooms were spacious and nice, staff was friendly and helpful. Free coffee in the morning was a nice perk. They left me keep my luggage there before my flight which was nice and everyone there was super friendly

A really nice ambience from the moment you set foot through the front door. Friendly staff with a great bar. The room was very nice, too, with everything I needed once I stepped through the door. Great breakfast, too!

The staff was excellent—friendly and helpful. The location is ideal, walkable to a lot of great sites in the city. The bar in the lobby is a lot of fun for having a drink or just hanging out. I loved the room.

Heven from front desk was super kind. Happy to met her. The attention so good and everything was so clean and perfect. We had a great time in the W!